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Survey of Services

EH&S strives to provide quality safety services to the university community, so we periodically conduct surveys to gauge the level of client satisfaction. By taking a few moments to complete this simple survey, you will be helping to identify any areas where we might need to focus attention. Your participation in this continuous quality improvement process is greatly appreciated.

*Note: All responses are confidential and no identifying information will be gathered.

Section 1. Excellent EH&S Programs
In this section, we would like to gather your impressions about the characteristics that you feel would be exhibited by an excellent EH&S program. If you feel that a particular feature is not essential to being considered an excellent program, please check "Strongly Disagree". If you feel a feature is absolutely essential to be considered an excellent program, please check "Strongly Agree".

 

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Excellent EH&S programs have the knowledge to answer client questions.

Excellent EH&S programs employ courteous, professional staff.

Excellent EH&S programs promote services that support the missions of their clients.

Excellent EH&S programs provide prompt service to their clients.

Excellent EH&S programs understand the specific needs of their clients.

Section 2. Perception of the EH&S Program
For each statement below, please indicate the extent to which you believe EH&S exhibits the characteristic described.

 

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

EH&S has the knowledge to answer client questions.

EH&S employs courteous, professional staff.

EH&S promotes services that support the missions of its clients.

EH&S provides prompt service to its clients.

EH&S understands the specific needs of its clients.

Section 3. General Impressions

 

Yes

No

Do you feel your interactions with EH&S are handled professionally?

Do you feel EH&S is helpful when answering your questions?

Do you feel the information EH&S provides is accurate?

General Comments

Section 4. Demographics
What is your primary classification at Iowa State University?

Student

Staff

Faculty

Other